Quick answer: On a computer, cancel Chegg Study from My Account > Orders > Cancel Subscription, then confirm again on the final orange Cancel Subscription button. Chegg says paid access continues for the remainder of the current billing period.
Before you cancel, compare the purchase receipt with the account you are signed in to. The same app can have different billing paths, and deleting a login or application does not reliably stop an outside recurring payment. For the distinction between ending auto-renewal and closing an account, see cancel a subscription without deleting your account.
Step-by-step cancellation instructions
- Sign in to Chegg.com on a desktop or laptop browser.
- Open My Account, then click Orders.
- Find the active Chegg Study subscription in the order list.
- Choose Cancel Subscription and continue to the next screen.
- Click the orange Cancel Subscription button at the bottom to complete cancellation, then retain the acknowledgment.
Important subscription and account differences
Chegg’s help page distinguishes canceling from pausing. When you start cancellation you may also see an offer to pause for up to six months. If your goal is no future billing, do not select Pause unless you understand its resume date. Chegg Study and other Chegg products may have separate subscription entries.
Fees, refunds and effective dates
Chegg says cancellation ends future charges and lets you keep access for the remainder of the period already purchased. That is not an automatic refund for the earlier subscription payment. For app-store purchases, check the store listed on the receipt before assuming the desktop process is sufficient.
If cancellation fails or the option is missing
If Orders does not show Chegg Study, search the Chegg receipt and verify the correct account. Use Chegg customer service through its official help page if you see an unexpected charge or cannot complete the last confirmation.
Check the correct payment provider
Account access and recurring billing are not always managed in the same place. Check the seller named on the original receipt, then compare the subscription status with its next renewal date. If an Apple, Google or PayPal agreement is still active, deal with that provider directly. For steps specific to PayPal, see cancel a PayPal automatic billing agreement.