Quick answer: In Nozbe, open Settings > Change plan and turn off Renew automatically to stop the next recurring charge. This is different from Settings > Advanced > Cancel Account, which closes the user account.
Before you cancel, compare the purchase receipt with the account you are signed in to. The same app can have different billing paths, and deleting a login or application does not reliably stop an outside recurring payment.
Step-by-step cancellation instructions
- Open Nozbe and sign in to the workspace or space billed for the plan.
- Tap the gear icon to access Settings and select Change plan.
- Find the Renew automatically switch at the bottom of the plan window.
- Turn renewal off and review the new expiration status.
- If Apple or Google Play billed you, cancel Nozbe from that app store’s subscriptions page instead.
Important subscription and account differences
Nozbe supports monthly and annual Premium/Business plans and may charge different spaces separately. Turning off renewal for one space is not necessarily enough if another space has its own subscription. The account-deletion control removes account data and should not be used simply to stop a charge when continued free access is desired.
Fees, refunds and effective dates
The company describes a 30-day money-back guarantee with a request to support@nozbe.com for applicable direct payments. App-store refunds are handled by Apple or Google. After disabling renewal, check the plan’s expiration date and any other active spaces.
If cancellation fails or the option is missing
If your subscription was bought through Apple or Google, check the purchase receipt and the store’s subscription menu; a Nozbe dashboard switch may not manage that payment provider. For direct billing issues, contact support@nozbe.com.
Check the correct payment provider
Account access and recurring billing are not always managed in the same place. Check the seller named on the original receipt, then compare the subscription status with its next renewal date. If an Apple, Google or PayPal agreement is still active, deal with that provider directly. For Google Play-specific steps, see the Android Google Play subscription cancellation guide.