Quick answer: Replika subscriptions must be canceled through the platform that billed you. You can start in the Replika app or my.replika.com under Settings > Subscription > Cancel subscription, then verify cancellation in Google Play, Apple or PayPal where applicable. For step-by-step Google Play instructions, see how to cancel Google Play subscriptions.
Before you cancel, compare the purchase receipt with the account you are signed in to. The same app can have different billing paths, and deleting a login or application does not reliably stop an outside recurring payment.
Step-by-step cancellation instructions
- Open Replika or my.replika.com and sign in to your account.
- Open the gear-shaped Settings icon and select Subscription.
- Choose Cancel subscription and finish the prompts if the option is shown.
- If Google Play billed you, open Google Play > Subscriptions and make sure Replika is no longer active.
- For Apple purchases, check iPhone Settings > your name > Subscriptions; for PayPal, inspect automatic payments in PayPal.
Important subscription and account differences
Replika expressly warns that app deletion and account deletion do not terminate a recurring subscription. Different Replika plans may be sold through web billing, Apple, Google or PayPal. The payment provider controls the final cancellation, and a confirmation only within the app is not always enough for a store-billed purchase.
Fees, refunds and effective dates
Replika’s published refund policy generally describes digital purchases as final, with support available for suspected payment errors. Review the transaction receipt and the applicable app-store policies before submitting a refund request. Ending automatic renewal is different from reversing a charge already made.
If cancellation fails or the option is missing
If Replika is missing from one subscription list, check other Google accounts, Apple IDs or PayPal agreements. Save proof from the company that actually processed the payment. Replika support can help identify a product, but may not be able to cancel store-managed billing.
Check the correct payment provider
Account access and recurring billing are not always managed in the same place. Check the seller named on the original receipt, then compare the subscription status with its next renewal date. If an Apple, Google or PayPal agreement is still active, deal with that provider directly. For PayPal-specific cancellation steps, see how to stop PayPal automatic payments.