Quick answer: To cancel your KUOW Evergreen recurring donation, contact the station’s membership team at evergreen@kuow.org or call 206-221-2501 during business hours. Ask explicitly to stop your recurring monthly gift.
This guide covers the specific cancellation or reversal route for the service named above. Check the original receipt or account before acting: a different billing channel, contract or order status can change what you need to do.
How to Cancel a KUOW Monthly Donation
- Locate the confirmation of your KUOW Evergreen donation.
- Contact evergreen@kuow.org or call the KUOW Membership team at 206-221-2501.
- Provide the name, registered email and approximate contribution amount needed to locate the donation.
- Ask for the next draft date and written confirmation that future monthly charges have stopped.
Check the edition and billing channel
KUOW offers donors account options for payment information and gift amounts, but its published Evergreen information also provides direct membership assistance. A new recurring pledge can replace an existing one when set up with the same email; that is not the same as ending all recurring gifts. State plainly that your goal is cancellation, not an amount change. If PayPal processed the donation, see our PayPal automatic-payment cancellation guide for that billing channel.
When access or recurring charges stop
A recurring donation is different from a one-time donation. Requesting that upcoming monthly contributions stop should not be confused with a refund of a contribution already received; ask the membership team about specific transactions. KUOW identifies itself as a nonprofit, so preserve donation records for your own tax files. For a comparable public-radio recurring-gift process, see the KEXP monthly-donation cancellation steps.
What to do if cancellation does not work
If you no longer use the email tied to your donor record, explain that to membership@kuow.org and supply non-sensitive details that identify the gift. Do not send complete card numbers. Ask the team to check for more than one active recurring gift if charges continue.
How to confirm the request was completed
Confirm whether a newspaper, magazine or donation renews automatically, which exact billing period is covered, and whether future invoices or monthly drafts have been disabled. For paid news access, ask when subscriber-only access ends; for a recurring gift, retain the supporter-services acknowledgment.
Save the confirmation: keep the account status page, email or case number. If another charge or appointment remains, use that record when contacting the official provider.
Official source and contact information
The relevant instructions and terms are published on the www.kuow.org website. Refer to the current version when making a time-sensitive cancellation request.
- Official procedure or policy
- Support contact: evergreen@kuow.org