Quick answer: If The Epoch Times subscription was bought in the Android app through Google Play, open Google Play Subscriptions, choose The Epoch Times and cancel. Website-purchased plans can instead be canceled from the Epoch Times account portal.
The most important detail is identifying the subscription product and who took payment. Printed delivery, digital access and subscriptions bought through an app store may not share a single cancellation process.
Step-by-step cancellation instructions
- Check the original subscription receipt for Google Play versus The Epoch Times billing.
- For a Google Play purchase, open Play Store and tap your profile picture.
- Choose Payments & subscriptions, then Subscriptions and The Epoch Times.
- Tap Cancel subscription and complete the confirmation.
- For a direct web subscription, log in at theepochtimes.com/profile, select Subscription and follow its cancellation prompts.
Which subscription and billing channel do you have?
The publisher distinguishes Google Play Android subscriptions from digital or print subscriptions bought directly. Its published Android help expressly routes app-store billing, cancellation and refund questions to Google. Direct Epoch Times subscriptions have a separate Subscription area and can also be handled by customer service.
Fees, refunds and effective dates
Removing the Android application does not end a Google Play subscription. Google normally allows paid benefits through the current period after renewal is canceled; refunds follow Google Play policy. The Epoch Times says direct subscribers receive an email confirmation and access for the remainder of their paid term.
If cancellation fails or the option is missing
For an absent Google Play listing, switch to the Google account shown on the receipt. For direct subscriptions, the publisher lists 1-833-699-1888 as a support number. Never assume that canceling a web account disables a Google-managed recurring payment.
Confirming the cancellation
If the publication includes both print and digital access, ask exactly which services stop and when. A vacation stop, a newsletter opt-out or a change of card is not proof that automatic renewal has ended. Keep the subscriber reference and the date of the final invoice.