Quick answer: To stop a recurring KEXP Amplifier donation, email donorservices@kexp.org and ask the Donor Services team to end future monthly gifts. KEXP says cancellation is assisted by staff rather than handled by an ordinary cancel button in its donor portal.
This guide covers the specific cancellation or reversal route for the service named above. Check the original receipt or account before acting: a different billing channel, contract or order status can change what you need to do.
How to Cancel a KEXP Monthly Donation (Amplifier)
- Identify the name and email associated with your monthly Amplifier gift.
- Email donorservices@kexp.org clearly requesting that recurring donations stop.
- Mention the amount and approximate date of your latest contribution so the correct gift can be found.
- Request written confirmation and the effective date; check the next statement for further charges.
Check the edition and billing channel
KEXP separates changing the donor profile from canceling an Amplifier commitment. Its donor portal FAQ explicitly tells supporters to contact Donor Services to cancel ongoing gifts. Updating a card or logging out is not a substitute for this request. If you made a one-time donation, there is no monthly schedule to terminate. For a comparable public-radio recurring-gift procedure, see the KUOW monthly donation cancellation guide.
When access or recurring charges stop
Stopping future gifts does not automatically reverse donations already processed. If a scheduled gift is near its processing date, ask Donor Services whether it can be stopped in time and whether any exception applies to a recent charge. Donation and tax-receipt questions belong with the station.
What to do if cancellation does not work
If no response arrives, follow up with the same email thread, identify the exact monthly amount, and ask KEXP to confirm that its recurring payment authorization is inactive. Keep copies of correspondence instead of disputing an identifiable charitable gift without first clarifying its status.
How to confirm the request was completed
Confirm whether a newspaper, magazine or donation renews automatically, which exact billing period is covered, and whether future invoices or monthly drafts have been disabled. For paid news access, ask when subscriber-only access ends; for a recurring gift, retain the supporter-services acknowledgment.
Save the confirmation: keep the account status page, email or case number. If another charge or appointment remains, use that record when contacting the official provider.
Official source and contact information
The relevant instructions and terms are published on the www.kexp.org website. Refer to the current version when making a time-sensitive cancellation request.
- Official procedure or policy
- Support contact: donorservices@kexp.org